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Frequently Asked Questions
 
 
 
from a hosted recruiting system to a true on-demand talent management

Most recruiting systems today are hosted or ASP solutions. This delivery method has brought costs down and made such systems available to most companies. But there is an inherent conflict between the ASP model and meeting the individual needs of a client. ASP systems are not easily tailored to meet the exact needs of every client. Each company’s recruiting process has its own nuances and it is not uncommon to find several different recruiting processes within a single organization – each that will be best served by a separate niche application. Without some form of customization, recruiting systems don’t perform as well – or they perform well for one job category at the expense of another.

How can an organization gain some customization while reaping the benefits of the hosted delivery model? The typical solution is to acquire an ASP system and surround it with support services tailored to user needs. Many companies paying for premium systems have made significant investments in workarounds, spot solutions, and “enhancements” designed to improve the system’s performance.

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A premium system alone does not ensure a return, and often requires other investments to ensure a reasonable level of performance. Using the concepts of a value chain TalentFirst delivers a robust on-demand Talent Management system that uses a value chain to integrate spot solutions and services at those points where they provide the maximum value. The recruiting system’s value is enhanced in direct proportion to the degree it can coordinate or deliver other services. The value chain tells where to invest in order to leverage the entire process.

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Professional Services

TalentFirst service offerings leverage our robust service oriented platform to engineer best practice staffing processes to increase efficiency, quality and return on investment. TalentFirst provides the expertise, change management and technology necessary to fully engineer and configure enterprise-staffing workflow to help organizations increase competitive differentiation through excellence in human capital management.

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Service Is THE Key

The value chain construct tells us there are points within a process where investments increase productivity, and that identifying and investing in those points leverages returns. While spot technical solutions abound, there is considerable difficulty integrating them with an ASP solution. This means the significant opportunity lies in leaving the software intact, and accentuating leverage points with services. The lesson here is that on-demand systems with a service-oriented open architecture offer significantly more value than their competitors due to the ability to complement the system with services. TalentFirst delivers a solution that accomplishes exactly that – delivering the right solutions and services, tightly integrated, exactly where they are needed.

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